Framing theory in 1 on 1 meetings
Are you open to some feedback? A colleague who runs the Indian business in the same company is an extremely great communicator. One day I realized his comments and feedback were easier to accept than those from others. After starting paying attention to the way he communicates, the difference seems to be the steps he takes to provide feedback. He always made sure that I was ready to listen to what he needed to say by asking questions such as the one in the first line of this article. The first time I heard this, I thought, "Of course, we are colleagues. You can say whatever you want. I am more interested in what you need to say." However, as I spend time reviewing how I communicate, I realized his communication made it far easier to listen to the feedback. The leadership coach taught me it is called "framing". Even though it has a specific name, it is a very simple thing to do. We share what we are going to communicate to them in advance in the form of questions. E...